Call Recording Notice

1. What Is Recorded

When you speak with an InTime eSolutions employee by phone — whether you call us or we call you — the call is recorded and a written transcript is produced. The recording and the transcript are stored by InTime eSolutions in our own systems; our telephone carrier keeps no copy once ours is made.

Voicemail messages are converted to text and are not recorded as audio.

2. Why We Record

We record and transcribe calls to keep accurate notes of conversations about job opportunities, interviews, placements and client requirements; to train and support our team; and to resolve any later question about what was said. We do not sell recordings or transcripts, and we do not use them for advertising.

3. How Long We Keep Them

Recordings and transcripts are kept for as long as they are needed for the purposes above and for our legal obligations, after which they are deleted. Access inside InTime eSolutions is limited to the employee on the call and to authorised reviewers, and every access is logged.

4. How to Opt Out

You may ask not to be recorded at any time. Tell the employee you are speaking with, and recording and transcription stop for that call and for future calls with you. You may also email us at the address below; we will note your request on your record.

5. Your Rights

You may ask for a copy of a recording or transcript of a call you took part in, or ask us to delete it, subject to our legal obligations. Our Privacy Policy explains how to make a request and how we handle your personal information more generally.

6. Contact Us

If you have questions about call recording or this notice, please contact us:

For related information, please also review our Privacy Policy and Terms of Service.